REFUND POLICY
All sales are final and non-refundable.
If a campaign is unable to meet it's goal minimum of 150 sales, all customers will be fully refunded.
We don't accept returns, exchanges, or cancellations for non defective items.
The product I bought was damaged. Can I exchange it?
Yes you can! If your product was damaged or is defective we will exchange it for a non defective product as soon as possible.
For example, if the stitching on your plush was damaged, we can exchange this for you.
Please include your order number along with a detailed description and photos of the damaged item.
Please contact us at help@plushfoundry.com or through our help page if you have any problems with your order.